How to Pick a Good POS System
The quick pace of today’s retail market has made it important for a lot of businesses to invest in a POS (point-of-sale) solution for their daily operations. Just realizing you need point this computer program is the easy part, however. The real task is to choose the right POS system.
These are handy tips to consider as you make your decision:
1. See if you need an inventory system.
First of all, determine whether a retail inventory management system would be necessary or not. If you are a retailer or a specialty retailer, you would know by the complexity of your business and the volume of your monthly sales. Other major factors (besides those above) that may help you decide are the sizes of your staff and your regular inventory.
2. Do a little homework.
Check out competing retailers in your community and find out what type of POS they use. Who designed their POS? How long has the vendor been designing POS software? Ask your prospective vendor to provide client references you can talk to. You want to know what they have to say, not just about the software, but also about the company itself.
3. Know the ROI.
Most POS solutions are far from cheap, but you need to think of it as investment for your business that could bring long-term benefits, specifically in the areas of profitability and ROI. A good prospect will help you calculate your ROI using a simple method. The moment you’re done with your research and have made a shortlist of candidate software, start to compare their features, taking note of the system that is likely to give you the best benefits.
4. Talk to each prospect on your shortlist.
Aside from features, there are plenty of other things you must compare when checking out different POS systems. For instance, are they certified for system installation, staff training and ongoing technical support? You don’t want to compromise on your business.
5. Choose a vendor that provides highest quality tech support.
No matter how good a retail system is, you will not go very far with it without high-quality and reliable tech support. Otherwise, be ready for grief and stress. Of course, cost is also a factor. Obviously, the vendor you bought your POS system from should also provide your tech support as they are naturally the most knowledgeable about the system. It is just illogical to look elsewhere.
6. Choose the right software and hardware.
You can choose a complicated, industry-grade system that is ‘retail-hardened,’ or a system as simple as a typical desktop computer and monitor. In any case, the most important thing to consider is that your POS software is an exact match to your business needs.